1. I first take this opportunity to bow my head to the great
spirit of Shri Kishan Kantji our Vice President who set some
of the best standards of governance in this century and which
we have realized only after his untimely demise.
2. Good governance is a movement that we
started in IOD at its inception 12 years ago. We felt the
best way to clean the staircase is to start from the top.
So we set up this institute to educate directors how to lead
their companies to excellence. We started with quality because
this is the key to competitiveness. Unless we can make products
which are of world class standards we cannot stand the competition.
We gradually moved up and found society needs much more than
the narrow concept of quality. We do not just need to improve
the quality of products. It is more important to improve the
quality of environment. A product that may satisfy short term
needs of the custom but its use or disposal causes damage
to the environment is not a quality product. We propagate
not only the QMS standards called ISO 9000 but also the ISO-14000
EMS standards alongside. We went a step ahead and found that
in order to realize full potential of our work force we must
also have the companies certified to ISO 18000 standards involving
occupational health and safety.
3. Stock market scams that first came to
notice with Harshad Mehta followed by the South East Asia
meltdown of late nineties brought home to us the importance
of good corporate governance the need for transparency, accountability,
equity, integrity and probity in the stock markets. We noted
that while the cost of non-quality is just 25% of the turnover,
corporation, if not run on the principle of good corporate
governance, can destroy shareholder value to the tune of 99%
as has been shown recently by Enron, Tyco, Global Crossing,
Adelplia, World.com etc.
4. For the past 5 years, therefore, our focus
has been shifted to creating awareness of the importance of
good corporate governance. We moved from the traditional line
where the purpose of corporate governance is stated to be
to create shareholders wealth. We felt that this equation
brings on adversarial approach vis-a-vis other shareholders
and need to be changed in the knowledge economy. Wealth in
the knowledge economy is created not by the shareholders or
the Board of Directors whose vision admittedly is of overriding
importance, but the success and innovation of the employees
who never figured in any definition of corporate governance.
We felt that corporate governance which says that company
is meant only for shareholders and where employee whose equity
is no less, have little say, is not corporate governance but
corporate greed. We also felt that the companies true business
is not only to create wealth for the shareholders but also
become an instrument of social transformation by ensuring
employment, health and social services to the community with
which they worked.
5. In the various interactions of IOD with
Government, Civil Society and business during the last 5 years
it has been felt that if our purpose is to apply the principles
of equity, accountability and transparency, our agenda needs
to expand to go beyond the governance of corporates and to
governance in general. It has been argued that corporations
are a subset of the society and the ills that affect the governance
of corporates today are no different from those of the society
at large. Also principles of governance are universal in nature
and little purpose is served by restricting their application
only to corporates. In any event the corporates in order to
be effective have to interact with civil society of which
indeed they are an integral part. It is, therefore, more appropriate
to direct our focus on all aspect of governance and treat
corporate governance as part of national movement for overall
improvement in good governance.
6. A close examination of the problems of
our time reveals that good governance and not scarcity of
resources is at the heart of every one of our egregious and
intractable problems including poverty, inequality and environment.
In the final analysis it is the policies that governments
adopt that affect the economic and social well being of the
community. The issue of legitimacy, transparency, equity,
accountability, probity and integrity are far more powerful
in creating and sustaining wealth and improving quality of
life than the existence of national resources. With little
natural resources, the deserts of Dubai are home to more holiday
tourists than the abounding beauty of our Himalayas. The biggest
challenge for the national governments of today is to ensure
that all citizens realize their full and true potential. Once
that is done, nation’s performance excels in every area as
has demonstrated by South Korea who can not only produce the
best automobile designs but also exhibit superb performance
in the Word Cup.
7. In a democratic country like ours it is
important to make the electorate, the legislature and law
makers aware of the disaster that can be wreaked through mis-governance.
Corruption in government is one example. In the last International
Conference on Corporate Governance in Mumbai, speaker after
speaker brought home the incalculable damage being done by
corruption to developing countries like India. The corporate
scandals in US have shown that corruption and fraud are not
limited to India but its consequences are much more severe
here. No development can take place unless we can get rid
of corruption. No amount of increase in capital resources
can help. Even Rajiv Gandhi, the former Prime Minster said
that only 15% of the development and antipoverty expenditure
reaches the real beneficiary. We spend over Rs 30000 crores
on poverty eradication programme. This means over Rs 25000
crores is siphoned off on the way and only 5000 crores reaches
the real poor. This is a gigantic sum and hence the justification
for a massive awareness programme on the damage of corruption.
8. It is often argued that since all parties
in India are corrupt, the issue of corruption is irrelevant
for the Indian electorate. It is this cynicism that we have
to combat. We have to create awareness that corruption is
the greatest sin, that we must change our ways of acquiring
wealth.
9. Mehboobul Huq a great economist of Pakistan
origin has done a brilliant analysis of corruption in South
Asia countries such as India, Pakistan, Sri Lanka and Nepal.
He says, the corruption in South Asia is upstream and not
downstream. It is the upstream corruption which is the most
dangerous type. The corruption money travels on wings and
not wheels. It is deposited in Swiss Bank accounts. If it
was kept in India it could be some use to our economy. Thirdly
corruption often leads to promotion instead of prison. You
will be able to think of many examples without my naming them.
Corruption in India generates poverty and perpetuates poverty
as nowhere else in the world. Millions of people are forced
to live below the poverty line with no hope ever in their
life of breaking the cycle. It is a tragedy of history that
Indians who today are rated among the brightest in the world
are helpless to alleviate the poverty to which our people
are condemned.
10. The case for good governance in India
cannot be overstated. The link between corruption and poverty
is irrefutably established. Corruption is so deep rooted,
even our medicines are adulterated. Containing corruption
is saving human lives.
11. Wall Street seems to have pronounced the death knell of
capitalism. It has fallen victim to the worst form of crony
capitalism of which it used to blame the Asian economies.
Never before has the downward-slide been so persistent, so
long and so sharp. Every measure that the US government is
taking to prop up the market or the dollar seems to be working
otherwise. The slide continued unabated even when President
Bush was exhorting US business in Alabama to boost the confidence
in the US economy and the dollar. The disease has caught up
with Europe as well and no doubt is going to afflict, the
rest of the world. Dollar’s weakness is not a good sign for
the exporting countries of Asia and the region’s fragile economic
recovery.
12. The strange thing about the latest stock
market collapse is that it has not nose dived because of Japanese
dropping the atom bomb on Pearl Harbour or Saddam Hussain’s
attack on Kuwait or the Twin Tower attacks of 9/11. Americans
have simply lost faith in the ability of their iconic enterprises
to return their savings. The accounting frauds committed by
the likes of Enron, World.com, Global Crossing, Tyco, Adelphia,
Qwest, Dynergy, Xerox and the list goes on, have brought home
to average investor that the earnings these companies disclose
cannot be trusted. Nearly 1000 US companies have had to restate
their earnings since 1997 and many more are under investigation.
It is not that the fancy accounting tricks were only confined
to Andersen who has been convicted in a Texas court of obstructing
justice. Some of the big names of Wall Street such as Merryll
Lynch have been found guilty and fined for publishing deliberately
misleading research and ignoring egregious conflicts of interest.
13. While India and other developing countries
are fortunate in not having been infected with this problem
to such an extent, may be they did not pay heed to the World
Bank advice of using American model and use American audit
firms, their penchant for inflating profits and earnings is
no less. A recent study by India’s credit rating agency CRISIL
stated that 139 companies including infotech giant WIPRO,
and star companies such as TISCO, NOCIL and SPIC had resorted
to creative accounting and inflated their asset base in 2000-2001.
14. It is not the first time that the stock
market has crashed or we have seen the emergence of ugly head
of corporate greed. The history of capitalism is replete with
examples of similar excesses starting with the affair of the
tulips in Holland and the South Sea Bubble. The general assumption
is that like the previous market collapses, the current crisis
will spur reforms, make corporates more ethical and help market
emerge stronger than before. President Bush has already called
on stock exchanges to require companies to appoint majority
of independent directors and audit and remuneration committees
to be all independent. There is ,of course nothing new in
his proposals. All this has been an integral part of corporate
governance folklore which the Washington based secretariat
of the World Bank and Paris based OECD Secretariat are assiduously
lecturing the emerging markets about. It is assumed that rationalization
of the markets; stricter punishments for defaulters, curbing
the stock options, banning of consultancy by auditors, bringing
more independent directors, increasing transparency of accounts
and making auditors independent will bring back sanity to
the markets.
15. The tragedy is that all this has been
said before and time and time again. It is the implementation
of all this which is fraught with egregious problems. Lord
Young, the president of UK’s Institute of Directors has already
lambasted the institution of independent directors and called
for the abolition of the non executive posts. He argued that
relying on part time outsiders who barely spend 15 hours a
year to police boardrooms was naïve and dangerous non-sense.
Paul Sarbanes, the US Senator has introduced a bill to set
up an independent body to supervise the accounting profession,
which is likely to become law despite opposition by professionals.
Again will this help? Remember, Andersen, auditor to both
Enron and World.com had already separated from its consultancy,
now called Accenture. The remaining Big-four still have to
do it.
16. The malaise in the governance of corporations
is far deeper than what appears on the surface. Capitalism,
it has now emerged, is far more deeply flawed than our analyses
suggest. By feeding on ruthless competition and promoting
a culture of winner takes all, capitalism has spawned virulent
individualism which has grossly discounted the value system
based on ethics. Corporates still use moral language but they
do not believe it has any objective foundation. Like George
Bush they tell other corporates Do as I tell you, not as I
do. Naturally nobody listens.
17. With growing dominance of the markets
and emphasis on immediate gain people’s behavior is guided
almost exclusively by prudential and not moral consideration.
They obey the rules, remain within the law, follow the norms,
respect values only if they calculate that these will benefit
them personally. They do not accept the validity of moral
discipline if it runs counter to their personal objectives.
In a policy driven by competitiveness and aimed to enhance
the authority of markets, individual action has little to
do with ethical behavior.
18. The rational market participant is supposed
to treat everyone and everything as a means to serve his/her
ends. The imperative is simply to achieve the greatest possible
satisfaction of our personal preferences. So what is wrong
in the CEO paying himself astronomical salary and bonus, while
he is sacking the workers in the name of cost cutting and
downsizing?. Why should the independent director ask awkward
questions on company accounts or CEOs pay hike? He gets only
a fraction of his remuneration from the company in director
fees - a lot more comes from the consultancy services provided
by his / her private company. Similarly what is wrong in auditing
companies flogging their other services to the clients?. The
fact is that you get ahead as an independent director or an
auditor by billing large fees and not by blowing the whistle.
As Mike Rake, the international chairman of KPMG now admits,
having a $3 million audit fee and $ 100m non-audit services
fee just does not meet the perception test. It is not for
nothing that auditing firms advertise themselves all-purpose
solution providers. Here is an example from Ernst & Young’s
website :
19. Our 84,000 people in more then 130 countries
worldwide can implement a broad array of solutions in audit,
tax, corporate finance, transactions, online security, enterprise
risk management, the valuation of intangibles, and other critical
business-performance issues.
20. Would you ever rely on a food inspector
who also sells catering services to the kitchen he / she inspects?
21. Lester Thurow wrote, nearly 40 years
ago, in The Future of Capitalism that, ‘Paradoxically, at
precisely the time when capitalism finds itself with no social
competitors - its former competitors, socialism or communism,
having died - it will have to undergo a profound metamorphosis’.
It is time we began the process to bring about this profound
metamorphosis.
22. The centrality of corporate governance
lies in its emphasis on transparency. It is far easy to say
but most difficult to implement. You cannot obtain transparency
if investors expect double digit profits in each quarter.
In our rapidly changing economy variations are an integral
part of business. So why are we defensive about shortfalls?.
We practice the three types of truths we all know - first
truth is what we tell others; the second truth is what we
tell ourselves but do not tell others. The third truth is
what we do not even tell ourselves. The malaise in corporate
governance is so deep rooted that we do not even tell ourselves
that it exists. This is why it has to make its presence felt
every so often by market collapses causing pain and suffering
to poor shareholders for no fault of theirs.
23. It is curious that each time we are confronted
with market collapse our immediate response is to tighten
the rules and revise the codes little realizing that corporate
discipline is not something that can be achieved simply by
revising codes or adding new ones. The very people who are
crying for retribution were part of procession of cheerleaders
of Kenneth Lays and Bernie Ebbers. They are the ones who stoked
the fires of impossible expectations with, what The Economist
says, an unfailing supply of hero worship, with their idiosyncratic
maxim that you either get it or don’t get it. Investors were
so inebriated with irrational exuberance that they almost
willed the companies to tell lies.
24. One of the problems of the modern economics
is that we have no perfect business models. We often aim at
fastly moving targets and are bound to have a few misses.
We are oblivious to the fact that failure is also value adding,
that failure is the precursor of success and that no success
has ever been achieved without failure. In a relationship
based on trust and transparency, failure is an investment
and would need to be capitalized and not expensed. Hundreds
of Silicon Valley companies have demonstrated that failure
is a badge of honour, that people should be rewarded for good
tries.
25. As humans, we recognize that we reach
perfection by learning from mistakes. So why do we hesitate
in owning our mistakes and sharing them with our colleagues
in the board & the shareholders? We are on a journey of
continuous improvement where everyday I am doing better &
better.
26. Transparency calls for sharing of mistakes
with your board and shareholders. Their real concern is not
that you did not achieve the double digit earnings-growth,
but what are you doing about it and where is your plan of
action for the next quarter. Investors are looking for management
with their eyes on the ball who may lose a game but can demonstrate
a compelling strategy that will finally win the match.
27. In any event market capitalization today
is not determined by quarterly profits or earnings. Study
after study has indicated that buyers are thronging to companies
which have societal, environmental and social messages. So
why inflate earnings and risk the wrath when you are exposed?.
Think how it would spoil your reputation the very key to market
capitalisation.
28. We must realize that knowledge economy
behaves differently from capital economy. Success in the knowledge
economy requires boards to change their industrial age paradigms.
Far more value is added by promoting the concept of sharing
than competing. Sharing adds value to both sides because knowledge
unlike capital is not limited by tangible assets which can
be used only for one purpose. Knowledge is a fluid tangible
asset that can be transferred at little cost. But sharing
cannot take place without trust and trust can come only through
transparency.
29. The problem of the American system is
that it is skewed heavily in favour of shareholders. The practice
of corporate governance was aimed to give the CEO unfettered
authority to hire, fire and reward in the name of creating
wealth for shareholders and to mitigate principal agent problem.
In practice most CEOs use this authority to reward themselves
with huge pay hikes and vast bonuses by inflating earnings.
This was largely an American disease. But of late European
CEOs are also copying their US counter parts in this respect
and awarding themselves hefty rises. Prudential shareholders
had a hard job in preventing their boss to award himself bonuses
worth £900,000. While CEO’s salary in US quadrupled
in 1990s, the employees salaries only increased by 3%. Such
actions take away employees confidence in management. Governance
that says shareholders should get most benefits and does not
care about employees who dedicate their lives for corporation
is not governance but corporate greed.
30. In their book, The Stakeholder Corporation
published in 1997, Wheeler and Silanpaa have asserted that
during most of the 20th century in the UK and USA, stakeholder
inclusive enterprises fared better than shareholders - first
companies. Stakeholder inclusive corporations invariably lead
to better long term business performance.
31. More and more people today, individuals
and groups expect a business organization to adopt a triple
bottomline approach, be economically viable while becoming,
environmentally and socially responsible. They also expect
the business to be inclusive and ethical. Kenichi Ohmae argued
in The Borderless World: Power and Strategy in the interlinked
Economy that: A corporation is a social institution whose
responsibilities extend far beyond the well being of its equity
owners to giving security and a good life to its employees,
dealers, customers, vendors and subcontractors. Their whole
life hinges on the well being of the corporations.
32. Peter Drucker, in his now classic The
Concept of the Corporation, said over 50 years ago that what
is needed in a redefining of the corporation as a social institution
is an integration of the worker as a partner in the industrial
system and as a citizen in society. Yet most corporate governance
definitions even today do not include employees as the beneficiary
of the corporate rewards in the same way as shareholders.
33. If the capitalism is to survive, if it
is to create wealth, it is absolutely essential that it adopts
an inclusive approach to make it sustainable in the long haul.
It must incorporate the social and environmental agenda, not
as add-ons to a company’s economic activities but as an essential
and integral, part of business strategy and its processes,
to reflect the rapidly changing post-industrial economy.
34. The ultimate aim of good corporate governance
must be to make corporations good corporate citizens. Corporate
citizenship calls for creating value for the society as a
whole and goes well beyond corporate social responsibility
or corporate philanthropy. The transformation is achieved
by following the 11 point agenda.
35. Sustainability
Corporate governance must recognize that at the heart of successful
business there needs to be a promise of long term prosperity
for all its constituents. Corporates must move away short
term approaches and link all their actions to long term horizons.
36. A triple bottom line
Good corporate governance recognizes that a business has social,
cultural and environmental responsibilities to the community
in which it seeks a license to operate, as well as economic
and financial responsibilities to its shareholders. Corporate
citizenship is about business redefining the way in which
a company focuses on a triple bottom line approach that brings
financial rewards while meeting social and environmental obligations.
37. Making a difference
Business’s foremost purpose is to make a difference in society.
It is more than philanthropy and beyond corporate social responsibility.
Corporations must refit themselves into businesses which provide
services the society needs rather than create artificial demand
for obsolete products or services.
38. Employee and stakeholder empowerment
Corporate citizenship seeks to ensure that every one associated
with the corporation is empowered to be able to contribute
creatively an proactively. It must recognize that people want
to become involved and it is for the Corporation to innovate
strategies to make it happen.
39. Transparency
No teamwork is possible without trust and transparency. Business
must be truthful in disclosing not only its financial statements
but also the way in which decisions are arrived at. It must
also share its responses to environmental and social consensus
with its shareholders.
40. Equity
Transparency means sharing not only successes but also failures.
Such sharing is not possible unless financial rewards are
distributed equitably. The benefits must be divided not among
the few but many. Creation of wealth must aim at removing
inequalities and inequities.
41. Accountability, probity and integrity
Corporate citizenship is about improved accountability, probity
and integrity. The business must aim to bring benefit to all
and demonstrate it through regular audits of the organisation’s
financial, environmental, social and economic processes.
42. Inclusivity
Corporate citizenship is about employee and stakeholder-inclusivity.
Stakeholder inclusion requires a long-term, and continuous
relationship to be developed with all stakeholders both inside
and outside the corporation.
43. Diversity
Diversity has been regarded as dysfunctional throughout our
economic history. It is extremely valuable in the board. It
is only through the clashing of opposite ideas that the true
reality emerges and real progress takes place. A lot of our
national ills can be solved only if we recognize that its
is the difference and not conformity that makes harmonious
society.
44. Engagement
Corporate citizenship is about engaging with changing and
diverse cultures - corporate, government, community and individual
- in order to achieve sustainable social, environmental and
economic success.
45. Dialogue
Open dialogue is at the heart of corporate citizenship. With
wrenching change taking place all around us the corporation
has to develop systems of regular communication within the
board & between the board, shareholders, management, government,
employees, custom, suppliers and the civil society. It is
through this dialogue that the corporation will communicate
its values, vision, mission and goals and share their financial,
environmental and social numbers at regular intervals. It
must demonstrate corporation’s commitment to all it’s constituents
viz. the board of directors, management, employees, shareholders,
the government and the other stakeholders and the civil society.
Corporations must clarify that they are not only creating
value for the corporations but making significant impact on
the society by reshaping community values, attitudes and cultures.
46. Corporate scandals and the consequent
collapses have a lethal effect on the poor and the old. Not
only these destroy their life’s savings and reduces them to
penury they take away their confidence in the markets itself.
They have no hope to make good their loss. It is a great national
loss. We have to do something, therefore, to prevent them
happening again. But revising codes of corporate governance
is certainly not the answer. We have a great capacity to beat
the codes. Andersen have asserted all along that whatever
they did at ENRON or WORLD.COM was within the law and thousands
of firms do the same. Again nothing that President Bush has
said in the aftermath of so many accounting scandals is new.
Plastering over the capitalism’s cracks simply won’t work.
It needs a systemic change which will come only by looking
inside and not from outside. It is we who have to change our
paradigm from individualism to integration, from tangibles
to intangibles, from capital to knowledge, from objects to
relationship, from parts to the whole, from domination to
partnership, from structures to process, from short termism
to long termism, from growth to sustainability, from confrontation
to collaboration and from covering up failures to owning them
up.
47. As we move into the 21st century there
is a growing recognition that the ultimate goal of economic
effort ought to be to improve the quality of life. Money is
not a measure of all things that make us happy and markets
are not the best mechanism to enhance human happiness. Indeed,
if completely unfettered, they can do the opposite by encouraging
selfish behaviour. Our focus should not be only on financial
capital but also the human capital, intellectual capital and
environmental capital. Good Corporate Governance must aim
on maximising the value of all capital.
48. It is unfortunate that our economic structures
are built on an inaccurate view of the human pscyche. Scientists
have recently discovered that the small, brave act of cooperating
with one another, of choosing trust over cynicism, generosity
over meanness, altruism over selfishness makes the brain light
up with quiet joy. Experiments conducted on young women engaged
in cooperative effort showed that longer they engaged in cooperative
strategies, stronger were the blood flows to the pathways
of pleasure. Obviously our effort should be to increase opportunities
of cooperation and down play unbridled competition.
49. We need to think of business designs
that go beyond the externalities of quarterly profits and
provide intrinsic worth and meaning to shareholders while
making corporations focus on the larger picture and helping
to relish the joy of making a difference. Alas, it may take
many more scandals to move to such a radical solution but
since the alternative is so grave it might be worthwhile to
steer the debate in this direction.
50. I am honoured to have been invited to deliver the Annual
Oration on Corporate Governance A Road Map to Achieve Corporate
& Professional Excellence. I am conscious of the fact
that I owe this honour to the magnanimity of my greatest mentor
and inspiration one of world’s finest legal brains and the
most admirable human being - His Lordship Justice Venkatchaliah.
Sir, my deepest gratitude to you for bestowing the honour.
51. The Institute of Chartered Accountants
of India is a repository of India’s most exquisite financial
gemstones, and therefore, there is nothing more daunting than
to speak to such a distinguished audience as yourselves.
52. I compliment the Institute for the choice
of the topic. Role of Corporate Governance has never been
more vital. It is not just because of Enron or the UTI. The
debate about corporate governance is taking place all over
the world. During the past one month I have visited UK, US,
Germany, Netherlands, Italy, Canada, Russia and the Middle
East. Corporates and governments everywhere are seized with
this topic and hoping this will help them attract foreign
investment. In fact the issue of Corporate Governance is much
more important than simply getting international investment.
The need and demand for high standards of governance, ethics
and environmental and social responsibility are the key aspects
of globalization debate. They do not affect just the big business
or institutions concerned with financial investment. They
concern all of us. The Issues of transparency, accountability,
equity, integrity, probity, responsibility and sustainability
are instruments of not only ‘corporates excellence’ but also
‘professional excellence’. Hence, I shall be taking both the
issues together.
53. In India we have often been blamed for
having a myopic view. We believe that high profile failures
are a part of only India’s system. But as you all know the
amount of shareholder’s wealth that Enron succeeded in destroying
is far more than the loss due to any single scam in India.
When the US President uses a State of the Nation address
to speak about accounting standards, as he did last week,
the issue has got to be on top of the national agenda. Even
the UK, which already has conducted half a dozen reviews on
this subject, its Secretary of State announced further review
of how the Boards are constituted and how they ought to operate.
54. I have been fortunate in being involved
in a conference on Corporate Governance which World Council
For Corporate Governance in association with IOD in India
and the Centre for Corporate Governance organized soon after
ENRONITIS, a couple of months ago under the guidance of Justice
M N Venkatchaliah. We had the benefit of some of the best
legal brains of the country such as Justice A M Ahmadi, P
Chidambaram, Padmabhushan K K Venugopal, Kapil Sibal and Dr
A M Singhvi. It came out with some very significant recommendations
that can have far reaching impact on corporate governance
developments worldwide.
55. The conference participants felt Corporations
must recognize that globalization offers them both the strength
and opportunity to usher in a just and conflict free world
for their own security, survival and sustainability. The scope
of Corporate Governance should be enlarged to encompass Good
Governance in all its aspects taking cognizance of the political,
administrative, economic, social and judicial environment
in which they function. Board of Directors ought to balance
the interests of capital providers with those of other stakeholders
and aim for a long term and sustained business success. Good
Corporate Governance ought to create value for all stakeholders
including society at large. It was also felt that there is
a need for stricter internal audit controls to ensure that
debacles such as that of ENRON do not recur. There needs to
be greater scrutiny of the role of Chairman & CEO by the
Board of Directors. The role of Chairman and CEO must be separated.
There should be clear separation of the Audit and consultancy
function. These should not be done by the same organisation.
There is a need for economic costs to reflect full ecological
costs. Accounting practices need to ensure that environmental
costs are properly internalized with business. Corporate Governance
ought to cover disclosures on Environmental and Social responsibility.
Sustainability ought to be the end game of business. No business
activity is undertaken or permitted that jeopardizes the ability
of future generations to meet their own needs.
56. The ‘role of non-financial capital’ such
as ‘human capital’, ‘social capital’ and ‘cultural capital’
was particularly emphasized. It was felt that there needs
to be a greater recognition of the importance of ‘intellectual
and reputational capital’ and the tectonic shift in public
values with the onset of knowledge economy.
57. A primary goal of good corporate governance
ought to be to foster a culture of creativity, innovation
and entrepreneurship to protect the business from irrelevance
and obsolescence. It should aim to leverage the intellectual
capital to serve the unarticulated customers and untapped
markets.
58. To strengthen Boards of Directors and
in order to induct people of eminence and ability into the
Boards to discharge the functions as watch dog of other stakeholders’
interests on Audit Committee, on Remuneration Committee etc.,
these people should be insulated from the failings of the
day to - day management. Non-Executive Directors should be
freed from accountability for failures such as a cheque bouncing
or a pollution device failing. Amendments in the laws and
Rules & Regulations in this regard should be made.
59. It is unpractical and unethical to hold
non-executive Directorship or Directorship in ten and more
companies. The rules for Directorships need to be amended
so that the number of non-executive directorship a person
can hold is less then ten.
60. It is vital that a Minimal Training Programme
should be designed and administered for all Directors, both
Executive and Non-executive, covering key aspects of good
corporate governance and directorial responsibilities - statutory,
environmental and social. There should be a compulsory induction
programme for institutional nominees.
61. The most important aspect in Corporate
Governance is the effectiveness of the boards. Cadbury Report
was emphatic about the quality of the Board. It says,
62. The country’s economy depends on the
drive and efficiency of its companies. Thus the effectiveness
with which their boards discharge their responsibilities determines
Britain’s competitive position. They must be free to drive
their companies forward, but exercise that freedom within
a framework of effective accountability. This is the essence
of any system of good corporate governance.
63. In the UK, the Company Boards are a mix
of ‘executive directors’, ‘non-executive directors’ and 'independent
directors’. The difference between the latter two is that
both are non-executives but the independent directors have,
or represent, no financial stake in the business.
64. I will refer to both categories of non-executives
as the "independents" for the rest of my talk for
convenience. The distinction between the executive directors
and the independents is two-fold: firstly the former are employed,
normally on a full-time basis, to run the business, whereas
the independent directors aren't; and secondly the independents
get paid very much less. In a big company it’s typically about
10% of what their executive colleagues get. As far as the
law is concerned, as far the Stock Exchange is concerned,
they are all simply ‘directors'. They carry equal responsibility
for the business, they have the same fiduciary responsibilities,
carry the same obligations, and face the same personal liability.
65. The UK system ensures that the independent
directors are closer to the action; they are present when
the key decisions are made; they help shape strategy; they
are able to question the top executives directly; and they
can observe how well the latter function as a team.
66. Independent directors have certain specific
roles. They invariably chair, and usually dominate, two key
committees: audit and risk, and remuneration.
67. One characteristic you will find in almost
every business that has gone off-track is the dominance of
the board by a single overbearing individual. Chairing the
Board and heading-up the management team are also different
roles, usually calling for quite different capabilities. Therefore,
the Combined Code of good governance in the UK requires the
Chairman's role to be separate from that of the Chief Executive.
I think that is a wholly appropriate distinction.
68. Aside from the structure of the Board,
another aspect of good governance is the fullness and quality
of its reporting. The reporting requirements for companies
are, of course, both specific and in some ways quite onerous-designed
to inform the world, and especially the shareholders, exactly
where the company stands and how it is performing. These are
even more demanding if the company is listed on the Stock
Exchange.
69. To ensure full and accurate reporting
the company is, of course, required to have its accounts audited.
This adds to the pressure on the Directors rather than alleviates
them. As Andersen has recently been at pains to point out,
it is the Board that signs off the accounts and issues the
annual report, not the auditors.
70. UK’s system of Corporate Governance has
been progressively developed over the years, and in the last
10 years subject to a series of reviews. Cadbury, Greenbury,
Hampel, the Combined Code, Turnbull and now the Myners Review.
In 1998 London Stock Exchange published The principles of
Good Governance and Code of Best Practice, commonly called
the Combined Code following consultations on the final report
of the Hampel Committee published the previous January. The
Hampel Committee was established in November 1995 to review
the Cadbury and Greenbury Committee reports. The combined
Code requires listed companies to report compliance with the
following provision:
The board must meet regularly.
The board should have a formal schedule of matters specifically
reserved to it for decision.
There should be a procedure agreed by the board for directors
in the furtherance of their duties to take independent professional
advice if necessary, at the company’s expense.
All directors should have access to the advice and services
of the company secretary, who is responsible to the board
for ensuring that board procedures are followed and that applicable
rules and regulations are complied with. Any question of the
removal of the company secretary should be a matter for the
board as a whole.
All directors should bring an independent judgement to bear
on issues of strategy, performance, resources (including key
appointments) and standards of conduct.
Every director should receive appropriate training on the
first occasion that he or she is appointed to the board of
a listed company, and subsequently as necessary.
71. These issues have been dealt with in
India on similar lines in Kumar Mangalam Birla’s Report which
has been adopted as SEBI Guidelines. The Centre for Corporate
Governance has published its own Guidelines which cover environmental
reporting in addition to financial reporting. All this sounds
solid. So, where is the real problem?
72. The issue essentially comes down to the
quality of the Board, how well it is chaired, the choice of
directors and how far they understand their role and how well
they are able to discharge it effectively. It also depends,
on how far and how well the shareholders, principally in the
form of the large institutional investors, play their part.
73. The key role of the independents is to
ensure that the Board functions well. They are not there to
manage the business, but to ensure that the business is well
managed.
74. A prerequisite for this is to get the
right people on the board and train them. I know what directors
feel about training. They all think they know what needs to
be known. But independent directors are different. They know
little about the company. Their value lies in the diversity
of their viewpoint. But, they must know how it should be put
across effectively. It needs special skills. It is a tragedy
that we have little training on one of our most important
need of communication.
75. There is a general belief that director
appointments are all incestuous, with the directors of the
big companies sitting on each others boards. Too many directors
are still chosen for their name, or reputation, rather than
for what they bring to the Board. I would recommend that directors
are recruited through independent search firms, rather than
through personal contacts.
76. In trying to recruit directors we ought
to cast the net much more widely. Greatest value accrues from
people from different disciplines, academic backgrounds, social
strata, ethnic and religious beliefs, age and gender. I would
look to professional bodies such as yours, apart from the
business, the public sector and for all but the biggest organisations
to top-level executives who are one step below board level
in larger organisations.
77. I would also like to see far more done
to education and development of directors. Here the Centre
for Corporate Governance, which the World Council For Corporate
Governance has helped establish with the Institute of Directors
in India, has developed a 12 Module programme especially over
40 hours, which we believe should be the best for any corporate
director.
78. Being an independent director is not
as cushy as just turning up for a meeting each month, stay
in 5 Star Hotels, dine at the best restaurant and collect
your cheque at the end, as many imagine it to be. You need
time to read valuable paper work that is prepared for each
meeting and be available for consultation when things go wrong
specially when a company starts projecting badly. You would
not envy the job of the directors of ENRON today.
79. In the wake of Enron a number of ideas
have been suggested, some new, some old, for improving corporate
governance, both in UK and in the United States. Some are
worth exploring.
80. The Myners review has focused on the
role of the institutional investors, and suggested that an
annual meeting with the independent directors would be a useful
additional insight into the business.
81. It has also been recommeded that auditors
should not be allowed to sell consultancy services to the
same client, or perhaps that the former should not offer other
services at all. This is also a point that the 2nd ICCG held
in Mumbai in January 2002 has adopted.
82. It is also important that companies should
spell out their risks in more details in the annual report.
Here we would need to strike a balance and be very cautious.
Many of those risks are a matter of commercial confidentiality
and you may not like to share these with your competitors.
You have to, therefore communicate your concerns effectively
to your shareholders.
83. On the subject of pay, it has already
been suggested that the remuneration policy should be explained
and put to the shareholders each year.
84. As the Enron debacle indicates, a good
corporate governance code is no guarantee of good corporate
governance. There needs to be stricter monitoring and enforcement
of laws on punishment for corporate scams to ensure that those
who violate the public trust do not go scot-free. Along with
a requirement of disclosures and accountability, laws should
be amended to mete out swift and deterrent punishment to the
offenders. Here one would endorse George Bush’s message in
his State of the Nation address:
85. Executives who profit from false financial
statements may be required to repay bonuses or other pay if
accounts are subsequently restated as a result of misconduct.
Executives who abuse their position may be disqualified from
holding future corporate roles.
86. The cases such as Enron and many others
are not just breach of codes but violations of the law. In
which case, one would like to see vigorous prosecution pursued,
but let’s not assume that it is the law alone which is going
to bring about the high standard of governance we seek. Good
governance, is not simply a matter of structures and procedures:
The last thing one wants is a ‘tick in the box’ attitude to
the whole subject. It depends on the ethics of the people
overseeing and running the enterprise. On having a fundamental
sense of what is right and what is wrong, a belief in their
honesty for its own sake and a sense of personal responsibility.
87. Role of Ethics
88. Ethics tend to be something that pervades
our organisation’s total culture. You don’t get unethical
boards running ethical companies, or vice versa. However,
barring a few villains, the question of ethics is not always
straightforward. Situations are not black and white, they’re
usually grey. The ethical dimension is not always apparent;
or if it is, there are conflicting sides to the argument:
not in terms of whether to make the right ethical decision
or not, but what is the right ethical decision.
89. Good Governance is not simply about corporate
excellence. It’s the key to economic and social transformation.
The corporations of today are no longer sheer economic entities.
These are the engines of economic and social transformation.
Kenichi Ohmae argued in ‘The Borderless World: Power and Strategy
in the Interlinked Economy’ that:
90. A Corporation is a social institution
whose responsibilities extend far beyond the well being of
its equity owners to giving security and a good life to its
employees, dealers, customers, vendors, and subcontractors.
Their whole life hinges on the wellbeing of the corporation.
91. Corporations are the powerhouses that
generate employment, provide education and health care, and
give sustenance to the society. Globalization has given multinationals
overwhelming power at the expenses of democratically elected
governments. Good governance needs to ensure that the corporations
take in to account the interests of all constituencies in
which they operate. A business entreprise’s corporate actions
must be compatible with long term societal needs such as the
quality of environment and welfare of local community. It
has been increasingly demonstrated that the ultimate competitiveness
and corporate success is dependent as much on investors, employees,
customers, creditors and suppliers as on shareholders.
92. Morphing of industrial economy into knowledge
economy has created a tectonic shift in public values. Companies
can ignore this shift only at their own peril. Public hostility
faced by Shell, Nike, Reebok, Ikea and Monsanto should provide
lessons to corporations who violate the social license and
show lack of environmental responsibility. In today’s market,
successful companies will be those that recognize they have
responsibilities to the society, the community and the planet
that go beyond compliance with law. In a study carried out
by Wheeler and Seelampaa quoted in their book called The Stakeholder
Corporation: A Blue print for Maximizing Stakeholders Values
(1997), they asserted that during most of the 20th century
in the UK and USA, stakeholder inclusive enterprises fared
better than shareholders first companies. Stakeholder inclusive
corporations invariably lead to better long term business
performance.
93. Harnessing the full potential of knowledge
economy requires understanding of how knowledge works. Sharing
of capital or physical assets does not increase the total
value to society. Sharing of knowledge, on the other hand,
adds value to both sides. Knowledge behaves entirely differently
from capital. Capital consists of tangible assets (buildings,
plant, land etc.) that are limited and can be used for only
one purpose. But knowledge is a fluid, intangible asset that
can be transferred at little cost. Its value increases when
shared. This insight explains why collaboration between the
corporation and its stakeholders can be beneficial to both
sides. The end result is not one plus one equals two, but
much more.
94. Good governance of corporations is a
source of competitive advantage and critical to economic and
social progress. It not only attracts long term patient foreign
capital but also helps to broaden and deepen local markets.
95. It must be remembered that the biggest
brunt of poor Corporate Governance practices is borne by the
poor. Corporate scams can set back social and economic gains
by as much as a generation. Similarly good governance can
have a transformational effect on the life of poor, especially
in developing and transition economies. A healthy growth of
competitive corporate governance is fundamental for sustained
and shared growth sustained in the sense that it withstands
the shocks of market volatility; shared in the sense that
it delivers benefits to all of society. Poverty persists because
the gains of growth are not equitably distributed.
96. There are many definitions of Corporate
Governance. The classical view is that its main purpose is
to define relationship between those who own the capital and
those who control it. This is a narrow definition. The end
purpose of Corporate Governance must be to maximize company’s
value. Unfortunately for far too long this value has been
determined only by the financial value. It has now been realized
that the financial value depicts merely a small percentage
of the total value. The value of human capital and natural
capital is infinitely more than the value of financial capital.
Admittedly there are problems in calculating the cost or value
of human capital, cultural capital or natural capital. This
by no means suggests we can ignore it. Specially now that
we find that our progress is not being limited so much by
the financial capital but the human and natural capital.
97. It has been estimated that the value
of biological services flowing from natural capital is around
$36 trillion annually. Capitalizing it on the basis of current
return on capital gives a capitalized monetary value of world’s
natural capital at about $500 trillion. Compared to this,
the World’s gross product is only $39 trillions. Similarly
the World Bank’s 1995 Wealth Index found the total value of
human capital to be three times greater than all financial
and manufactured capital reflected in global balance sheets.
This is a conservative estimate as it counts only the market
value of human employment, not uncompensated effort or cultural
capital.
98. The true purpose of corporate governance
is to maximize creation of company’s total value. The social
and environmental issues, therefore, are equally important
in any corporate governance debate. There is a need, therefore,
for corporations to disclose their environmental & social
performance.
99. Business has to take on the responsibility
of upgrading the environment. Society will not gain if financial
capital increases at the cost of natural capital. We have
to create new production and distribution processes to reverse
the loss of natural capital and eventually increase its supply.
This will involve more than product design, more than marketing
and competition. It will mean a fundamental redesign of business
models, its roles and responsibilities.
100. We have to question how did we come
to create an economic system which is so contrary to natures
biological processes and is based primarily on extraction,
depletion, waste and disposal. How did we create an economic
system that confuses the capital liquidation with income?
How is it that our pricing system tells us it is cheaper to
destroy the earth than to conserve it? Is it normal to have
an economic system that discounts the future and sells of
the past? Wasting scarce natural resources to achieve immediate
profits does not lead to value creation and wasting environment
to achieve economic growth is neither economic nor growth.
101. Corporate governance framework has to
be established on the simple proposition that all capital
be valued. While it may be difficult to value a forest, a
river, grassland or a mountain, it is wrong to give it no
value at all. Ask how much will it cost to make a 700 year
old tree or new atmosphere or a new culture? It is you who
as professionals have to determine the methodology of replacement
cost.
102. Today’s business faces multitude of
challenges, increasing business pressure on all fronts, globalization,
shorter product life cycles, internet, over capacity, complex
regulations, currency volatility, value migration etc. Meeting
these challenges will bring about economic discontinuities
that are unprecedented in rate and scope, and would require
highly innovative approaches. We have to leapfrog over existing
technologies rather than incrementally improve them. Using
Nicholas Negroponte’s expression for the times that we are
living incrementalism is our worst enemy. But innovation
will bring tremendous resistance from vested interest. One
only has to refer to Jim Utterback’s (An MIT Professor) case
studies of pressures on electric companies brought by gas
lighting companies in the 1880s, recorded in his book Mastering
the Dynamics of Innovation. To understand how hard it is
to resist change. This is the Board’s number one job in today’s
economy which is driven by innovation.
103. Corporate Governance is concerned with
empowering people, spurring and pursuing innovation and improving
efficiency. It also addresses conflicts of interest which
can impose burdens on the enterprise. Ensuring transparency
and probity in corporate affairs can make a major contribution
to improving business standards, public accountability and
consequently increase its market capitalization.
104. We are on the threshold of a profound
transformation. The gap between what can be imagined and what
can be achieved could never have been smaller. The key constraint
to achieving our ambitions is no larger the financial capital.
It is the limitation of our own imagination and attitude.
Our governance systems whether in public or corporate must
foster innovation, nurture creativity and build trust, transparency
and a sense of sharing. We must recognize that we are living
today not in an economy of hands or heads but the economy
of hearts. Our governance systems need to be recast in a way
that they touch the hearts and not only the minds.
105. The greatest challenge facing the accountancy
profession today is the determination of the true costs. Market
economy cannot function effectively without internalizing
costs of each input. Environment is a key input in the creation
of wealth. Shattering of a huge ice shelf Larsen B weighing
500 million billion tonnes in Antarctica a few days ago is
a sharp reminder of the cost of industrial activity on environment.
Counting what is not easily countable is the greatest challenge
of your profession. For globalization to succeed prices must
tell the economic truth. Socialism collapsed because it concealed
the economic truth. Capitalism will collapse if it does not
allow prices to tell the ecological and social truth. Pursuit
of good corporate governance framework therefore, has to take
care of a triple bottom line approach i.e. it must look after
profits, people and planet.